If you are Mt. Sinai Hospital, login with firstname.lastname@example.org - for Bob Smith, this would be email@example.com
If you are Mt. Sinai School of Medicine, login with firstname.lastname@example.org - for Bob Smith, this would be email@example.com. If this fails, try firstname.lastname@example.org
Please note that if the above fails, try logging in with your email address - email@example.com or firstname.lastname@example.org
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